Refund Policy

This Refund Policy applies to payments made for Spiffy plans and creator products sold through Spiffy.

Subscription Refunds

Refunds for subscription payments may be requested within 7 days of the initial subscription charge, provided that:

• The subscription has not been materially used, and
• No monetized activity has occurred during the subscription period (including selling products, receiving earnings, or accessing premium monetization features).

If a subscription has already been used to generate revenue or sell digital products, the subscription fee is non-refundable, as the service has already been delivered.

Approved subscription refunds are processed through our payment processor and typically take 3–10 working days to reflect in the customer's account. Transaction and processing fees charged by the payment provider are non-refundable.

Digital Product Purchases

All purchases of digital content, including downloads or access to digital files, are non-refundable once the content has been accessed or delivered.

This is because digital goods cannot be returned after access has been granted.

How to Request a Refund

To request a refund (where eligible), please contact:

Contact Spiffy support

Refund requests are reviewed on a case-by-case basis and are subject to this policy and payment processor rules.